Quality Policy
- TNV System Certification Pvt. Ltd.’s Quality Policy laid down by its top Management is as under: -
- Top Management of the TNV is committed to provide Transparent, Neutral, Independent, and Competent Management System Certification Services which reveal Veritas among the Business, Government & Society and Add value to its Client’s Product & Services to the ultimate customer satisfaction meeting the requirements of Independence, Impartiality, Competence, Responsibility, Openness, Confidentiality & Responsiveness to Complaints.
- The Management System of TNV is Established, Maintain and continually improve in accordance with the requirements of the Accreditation Board and to meet all Statutory & Regulatory Requirements in its entire process of Services to meet Accreditation Requirement.
- TNV shall create & maintain an environment where each employee contributes to all aspects of our business process and shall strive for continual improvement to meet with Customer Satisfaction.
Succeeding the quality policy is a vital factor for TNV development, TNV just grant certification for client if TNV finds sufficient evidence of conformity. TNV commits to comply with requirements and continually improve the effectiveness of the quality management system to ISO/IEC 17021, ISO 22003, ISO 27006 and other accreditation requirements strictly follow above key requirements to provide value to TNV customers and interested parties at the highest level.
TNV "the Certification Body" aims to promote, encourage awareness, environmental responsibility and help to continuously improve certification management issues within industry, commerce and the public domain. We understand the importance of impartiality in carrying out our management system certification activities, manage conflict of interest and ensure the objectivity of our management system certification activities.
We will achieve this by: -
- Offering certification service across the world in accordance with ISO 17021 that is fair impartial and objective to all who wish to avail themselves of our service,
- Providing our customers with a professional service that is perceived to add value to their business and satisfy their expectations,
- Practising sound certification principles through competent staff and overseas Managing Agents and Agents, caring for and valuing our staff,
- Brief and train our staff to deliver Audits that satisfy our customers, supervisory body and the standard we set,
- Developing an open exchange of information with organisations and the public on the certification service that we offer,
- Continuously improving the certification service, we offer,
- Practising sound business principles to manage the certification body and give a return on our shareholder’s investment,
- Communicating this policy to our staff, customers and interested parties.
CEO,
TNV System Certification Pvt. Ltd.